All stock items we endeavour to dispatch next day.
All hand made tack products being made to the customers specification, we expect to dispatch your order within 7 -10 working days EXCEPT HAND MADE SADDLES
Allfor handmade rugs from 2 to 4 weekes depending of the time of year, if you have any specific deadlines please ask prior to ordering.
All goods will be sent by Royal Mail Recorded delivery or by Parcel Force signed for on delivery. We will advise on request, the anticipated delivery date.
If you have not received your order within the expected time, 14 – 27 days, please notify us giving details of your order number, name, address and contact details.
Postage & Packing
UK orders £6.50
International orders £15,95
In the event of the goods being damaged on arrival, or part/all of the order is not received within the specified time, please inform us within 10 days of receipt of the goods or the expected delivery date, otherwise no claim can be considered. Should you need to return any item, we recommend you obtain a certificate of posting from the Post Office or carrier used, to enable you to claim for any loss or damage in transit.